Privacy Policy

Coastal Winds Co. (“Coastal Winds,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit coastalwindsco.com(the “Site”), join our email list, or otherwise interact with us.

This Policy is designed to meet common requirements in the United States, Canada, the United Kingdom, and the European Economic Area. If you are located outside these regions, your information may be processed in the United States.

1. Who we are

The data controller for personal information collected through the Site is Coastal Winds Co., based in the United States. You can contact us at [email protected].

2. Information we collect

We may collect the following categories of information:

• Contact information: such as your first name and email address when you join our waitlist or newsletter.
• Communication information: such as messages you send us and our responses.
• Technical and usage information: such as IP address, browser type, device information, pages viewed, referring URLs, and general location derived from IP address.
• Cookie and similar technologies data: as described in Section 9 below.

We do not intentionally collect sensitive personal information through the Site, and we do not knowingly collect personal information from children under 16.

3. How we use your information

We use personal information to:

• operate, maintain, and improve the Site;
• process waitlist and newsletter sign-ups;
• send launch updates, product announcements, and marketing communications where permitted;
• respond to inquiries and provide customer support;
• monitor Site performance, security, and fraud prevention;
• comply with legal obligations and enforce our Terms & Conditions.

4. Legal bases for processing (UK, EEA, and Canada)

If you are located in the UK, EEA, or Canada, we process personal information on the following bases:

• Consent: for marketing emails and non-essential cookies, where required.
• Contract: to provide the services you request, such as adding you to our waitlist.
• Legitimate interests: to operate and improve the Site, understand audience engagement, and protect our business, provided those interests are not overridden by your rights.
• Legal obligation: where processing is required by applicable law.

5. How we share information

We may share personal information with:

• Service providers that help us host the Site, store data, deliver email communications, analyze performance, or process sign-ups (such as hosting, analytics, and spreadsheet or email service providers).
• Professional advisors such as lawyers, accountants, or insurers where reasonably necessary.
• Authorities if required by law, regulation, legal process, or to protect rights, safety, and security.
• Business transferees in connection with a merger, acquisition, reorganization, or sale of assets.

We do not sell personal information for money.

6. International transfers

We are based in the United States. If you access the Site from Canada, the UK, the EEA, or elsewhere, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms.

7. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to maintain your waitlist or marketing preferences, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

8. Your privacy rights

Depending on where you live, you may have some or all of the following rights:

• request access to the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your personal information, subject to legal exceptions;
• withdraw consent where processing is based on consent;
• object to or restrict certain processing;
• request portability of information you provided to us;
• opt out of marketing emails at any time using the unsubscribe link or by contacting us;
• lodge a complaint with your local supervisory authority.

United States

Residents of certain U.S. states, including California, may have additional rights regarding access, deletion, correction, and opt-out of certain processing. We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under California law.

Canada

If you are in Canada, you may contact us to access or correct your personal information and to withdraw consent, subject to legal or contractual restrictions. You may also contact the Office of the Privacy Commissioner of Canada with concerns about our handling of personal information.

United Kingdom and EEA

If you are in the UK or EEA, you may contact us to exercise your rights under UK GDPR or EU GDPR. You also have the right to complain to your local data protection authority.

To exercise your rights, email [email protected]. We may need to verify your identity before responding.

9. Cookies and similar technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the Site, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-party links

The Site may contain links to third-party websites or services, such as social media platforms. We are not responsible for the privacy practices of those third parties.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was most recently revised. Material changes will be posted on the Site.

13. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].